Introduction

This Disclaimer (“Disclaimer”) governs the use of the payment gateway services (“Services”) offered by (Website Name) (“Company,” “We,” “Us,” or “Our”). By accessing or using our website, mobile application, APIs, or related services, you (“User,” “You,” or “Your”) acknowledge and agree to the provisions set out below.

No Guarantee of Uninterrupted Service

We strive to maintain continuous availability of our Services; however, we do not warrant that access will always be uninterrupted, error-free, or fully secure. Temporary downtime may occur due to maintenance, upgrades, technical issues, or circumstances beyond our reasonable control.

Transaction Processing

We operate solely as an intermediary for payment processing between merchants and their customers.

• We do not assume responsibility for the quality, legality, safety, or delivery of goods or services purchased using our payment gateway. Any disputes must be addressed directly between the buyer and the merchant.
• Payments may be delayed or declined due to reasons including, but not limited to, insufficient funds, network or bank downtime, fraud detection, or compliance with regulatory requirements.

Regulatory Compliance

We adhere to applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, RBI Guidelines, and the Payment Card Industry Data Security Standard (PCI DSS). Users remain solely responsible for ensuring that their use of our Services complies with all applicable laws and regulations.

No Financial or Legal Advice

Content or information made available through our website or Services is provided for general informational purposes only. It should not be treated as financial, legal, or tax advice. Users are advised to consult qualified professionals before making financial or legal decisions.

Third-Party Links and Services

Our platform may include links to third-party websites, tools, or services. We neither endorse nor control such third parties and are not responsible for their content, practices, policies, or terms.

Security and User Responsibility

We employ advanced security measures to safeguard your information. However, we cannot guarantee absolute protection against hacking, unauthorized access, or other cyber threats.

You are solely responsible for protecting your account credentials, payment details, and any personal information provided while using our Services.

Limitation of Liability

To the fullest extent permitted by law:

• We shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our Services.
• Our total liability in any matter relating to the Services shall be limited to the transaction fees received by us for the specific transaction in question.

Changes to This Disclaimer

We may revise or update this Disclaimer periodically to reflect modifications in our Services, legal obligations, or regulatory requirements. Continued use of our Services after such updates will signify your acceptance of the revised Disclaimer. If you do not agree with any provision of this Disclaimer, you must immediately discontinue use of our Services.